One of my criticisms of gov 2.0 thus far is that there tend to be a lot of transit apps — Where’s My Bus,” says Nigel Jacob of Boston’s Office of New Urban Mechanics, a city-hall incubator for tech initiatives. “It’s not so much that the developer community doesn’t want to tackle hard issues, they just don’t know about them.” Entrepreneurs, he points out, are understandably used to solving problems for people like themselves, the largely upper-middle-class and educated. That’s why Jacob’s office is working to connect citizens who need help to the laptops of developers who can fix their problems, both online and through face-to-face meetings.
John Finley
washing my hands with what I could scrape off the soap dish, information-wise.
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2010-12-11
